(734) 717-6783
Business Software
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Commercial Software:
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Windows 10
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CRM Tools
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Project Management
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Photo Editors
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Proprietary or Industry-Specific Software:
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Scheduling or Registration
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Reporting Tools
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Online Education Tools
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And More
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SOUND FAMILIAR?
Staff Training On Your Computer Programs
Onsite - In Person - 1:1 or Group Classes
What if you could save 1, 4 or even 8 hours per week for each person in your office? You say, "Sounds great, but I can't afford the time and money to send everyone out to several days of classes." That's because traditional training is time-consuming, inconvenient and expensive.
That's why we do things differently.
We don't offer a standard list of classes. We meet with you, talk with your staff and look at their typical work. Then we set up training that helps each staff member learn how to do their specific tasks more quickly and with less frustration.
Why pay to send everyone to a full day of class if they only need part of it? You don't buy a whole pizza if you only want two slices. (Okay, admittedly, most of us would buy the whole pizza, but let's just run with the analogy...)
Targeted training saves time and money.
Additional benefits to our personalized, targeted, and effective teaching methods:
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Your staff learns how to utilize office and business software to its fullest capabilities
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Your staff is more efficient
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Office workflow is made consistent and streamlined
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Troubleshooting and problem solving can be achieved in-house
Our Training is in Convenient 2-Hour Sessions at Your Business or Corporate Office
Why Choose US For Your Software Training
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Each participant learns the skills needed for their particular job, focusing on specific difficult files or repeated tasks.
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Learned skills can be used right away, resulting in an immediate return on your training investment.
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Convenient scheduling
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2-hour on-site training sessions
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Easy to fit into a workday with individual tutoring, specialized coaching, and complete classroom instruction.
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Presents a manageable amount of information meeting individual staff training needs.
Our Custom Training
Highly targeted content
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Custom training plan for each staff member.
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Each participant learns the skills needed for their particular job, focusing on specific difficult files or repeated tasks.
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New skills can be used right away, resulting in an immediate return on your training investment.
Convenient
2-hour training sessions
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Easy to fit into a workday.
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Presents a manageable amount of information in each session.
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Multiple training sessions encourage follow-up questions.
Pricing encourages
small classes
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Set up as many separate training sessions as needed, whether for 1 person or 12 people.
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No wasted time sitting through training that is too basic or too advanced for their needs.
Always live
onsite training
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Live in-person training is proven to be far more effective than remote or prerecorded training.
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Allows for hands-on practice and encourages questions.
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No additional charge for instructor travel (up to 100 mi per session).
Traditional Training
Generic content
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Covers a standard list of topics, regardless of your staff's needs or varying levels of knowledge.
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Participants are presented with a large amount of product features and then must figure out how to apply all of it on their own.
Full day training sessions
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Requires staff to be unavailable for an entire day.
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Presents too much material all at once.
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Shorter training options are typically much more expensive.
Pricing discourages
small classes
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Pricing plans keep prices high unless you enroll several participants in one class.
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Pushes organizations to shoehorn their staff into a single class, regardless of their needs or level of knowledge.
Varied formats
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Offsite: Adds staff travel expenses.
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Onsite: Adds instructor travel expenses.
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Online: Less effective, as it is harder for participants to stay engaged and to ask questions.
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Prerecorded: Not only is it hard to stay engaged, but there is no instructor to answer questions.
Let's Lower Your Computer Stress!
Hi, I'm your instructor, Patricia Na. I love to teach, but more than that, I love to help people learn how to do their work faster and more easily.
Computer software is supposed to make work faster and easier, but without proper training, people end up getting frustrated and spending way too much time fighting with their work rather than finishing it. That's why I want to come help you.
I have over 20 years' experience in software training and instructional design, working with a wide variety of programs across many industries, including healthcare, financial services, insurance and automotive.
Also let's be honest... computer training classes can be deadly boring, and oddly enough, sleeping people don't learn that much. And I can promise you that snoring is a very rare event in my classes.
Call me today, and let's see how I can lower your stress!
Basic, Intermediate and Advanced Computer Software Classes
Your Needs Are Unique, So Why Settle For Generic Solutions?
At Helping Hand Computer Solutions, we don't do "generic" or "standard". Let us know your problem, and we will create a custom solution for you.
4 Ways We Help Your Company Succeed:
Investing in new computer software for your business often comes with the hidden costs of increased errors, reduced productivity, and unused upgraded features.
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Save time and money with custom crafted computer classes specific to your software and staff. We offer a personalized teaching approach that targets the skills each staff member needs on popular tools such as Microsoft Office, as well as industry-specific or proprietary software.
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Save time and money by having your staff learn quick tips and the simplest methods for utilizing your current software, upgraded software, recently added sales tools, and databases. The focus for each employee is to learn the skills they need for their specific tasks.
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Save time and money by training your staff to use a unified method with shared files and documents with procedural training and filing efficiency.
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Save time and money with streamlined tasks and workflows allowing for better data retrieval and faster input.
Let's Lower Your Computer Stress
Implementing new software?
Have new employees?
Staff frustrated by your current software?
No Minimum Class Size
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Individual coaching to brush up on basic skills or address specific project needs
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Advanced tutoring for individuals or groups
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Complete classroom instruction for teaching larger groups
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Custom courses and training plans for different roles or staff members, such as project manager vs. project team member
Convenient 2-hour Sessions Onsite at Your Business
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Complete instruction manuals
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Quick reference guides
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Phone & remote support
Targeted Training for Each Role Saves Time and Money
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Together we will determine a training plan for each role in your organization needing additional skills. For example:
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A client had a new project management program, so we created one training program for project managers and another for project team members, since they would use different features within the system.
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An organization was implementing a new sales processing system, so we created three distinct training courses:
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A detailed training program for the operational staff
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Training focused on login and access issues for the help desk
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An overview for other departments
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Experience Matters (along with keeping the class awake)
Hi, I'm your instructor, Patricia Na. Computers are supposed to make our lives easier but we spend an awful lot of time frustrated and fighting with them, instead of getting our work done. Let me resolve some of those problems and lower your computer stress!
I can help you with popular commercial tools, such as Microsoft Office & Windows 10, as well as industry-specific or proprietary software, including CRM tools and sales/registration software.
My background:
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Over 20 years' experience in end-user software training
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Extensive experience in course development and instructional design
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Certified Microsoft Office Expert
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Have worked with programs across many industries, including healthcare, financial services, insurance and automotive.
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Knowledgeable on both Windows and Mac.